Delete your Bethany Global account
You can delete your Bethany Global account, and the information tied to it, at any time. This applies to accounts used in the Bethany Global app for iPhone and Android and on bethanyglobal.com.
Delete your account in the app
Open the Bethany Global app and sign in.
Go to Account.
Tap Delete account and confirm.
Your account is deleted immediately.
Can't use the app?
Email us at info@bethanyglobal.com from the email address you used to sign up, with the subject "Delete my account". We'll confirm the request and delete your account and its data. You can use the same address to ask us to delete other information you've sent us, such as a Bethany Global University information request, a contact form message or a job application.
What gets deleted
Your login and account profile (name and email address)
Your viewing history and progress
Your course purchase records and any partner access on your account
Your push notification tokens
What isn't deleted
Purchases made through the App Store or Google Play are managed by Apple or Google. Deleting your account doesn't cancel or refund them; refunds are requested from the store. Because the purchase is tied to your Apple ID or Google account, you may be able to restore it later by signing in to a new account and tapping Restore Purchases.
Donations are processed and recorded by our giving partner, GoFundMe Pro (Classy), not stored in your app account. Deleting your account doesn't remove donation records, and some donation and tax receipt records must be kept by law. Contact us if you have questions about your giving records.
Messages and forms you sent us (contact, newsletter, Bethany Global University and careers forms) aren't linked to your account, so deleting your account doesn't remove them. Email us and we'll delete them.
For more about the information we collect and how we use it, see our Privacy Policy.